On the web

Our website processes orders for individuals. We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club. We also accept Plum Street Publishers gift cards.

By mail

Plum Street Publishers, Inc.
2701 Kavanaugh Boulevard, Suite 202
Little Rock, AR 72205

By e-mail

service@plumstreetpublishers.com

By phone

1.501.663.PLUM(7586) M–F 8:00 a.m. –5:00 p.m. Central Time Zone

 

Shipping

Orders are processed within one business day of receipt of order. Shipments will typically arrive between between 3 and 7 business days for delivery within the continental U.S. and 7 and 28 days for delivery to Alaska and Hawaii. 

Customers can request express delivery (overnight or second-day air). Additional fees apply.

Returns policy

  • If you are not satisfied with your order, you may return any or all items for a refund within 45 days of purchase.
  • Call 1.501.663.PLUM(7586) or e-mail service@plumstreetpublishers.com for a Return Merchandise Authorization.
  • Upon receipt of your items, we will issue a refund to the original debit or credit card used for the purchase.
  • Most refunds will appear on your credit card statement within 10–15 business days.
  • Items must be returned in their original condition.
  • Shipping charges are non-refundable. The customer is responsible for return freight charges except in the event of publisher’s error or defective merchandise.

Libraries and Schools

Schools, school media centers, and libraries may order through the website using a credit card; those desiring 30-day payment terms may order via mail, phone, fax, or e-mail. Sales tax and shipping charges will be added if applicable. Our titles are printed on alkaline paper meeting Permanence of Paper standards for printed library materials.

While we process orders within 24 hours of receipt, our books are also available from such library wholesalers as Baker & Taylor, Brodart, and Follett School Solutions.

Retailers

To open an account, submit credit application and sales tax permit to service@plumstreetpublishers.com or fax to 501.325.0935. For discount schedule and credit terms, call 501.663.PLUM(7586).

Customer Service

501.663.PLUM(7586)
service@plumstreetpublishers.com